Money Back Guarantee Policy

At XELARENTH, customer satisfaction is our top priority. We are confident in the quality of our products and are committed to providing exceptional service. In the event that our products do not meet your expectations, we offer a comprehensive Money Back Guarantee policy as detailed below.

Eligibility Criteria

Your purchase may qualify for a refund under our Money Back Guarantee policy, provided the following conditions are met:

• The product was purchased directly from XELARENTH within the last 30 days.
• The product is returned in its original, unused condition, with all packaging materials intact.
• A valid proof of purchase is presented alongside the return.

Process for Returns

To initiate a return and request a refund, please follow these steps:

1. Contact our Customer Support team at [email protected] or call us at (555) 123-4567 to obtain a Return Authorization Number (RAN).
2. Carefully pack the items you wish to return with the RAN clearly marked on the outside of the package.
3. Ship the package to: XELARENTH Returns Department, 123 Commerce Lane, Suite 250, Anytown, ST 12345.

Refund Process

Once we receive and inspect the returned product(s), we will initiate a refund to your original method of payment. Please note:

• Refunds generally take 7-10 business days to process, depending on your financial institution.
• Shipping costs are non-refundable, except in cases where the return is a result of an error by XELARENTH.

Exclusions and Limitations

The Money Back Guarantee policy does not cover:

• Products purchased through third-party resellers or unauthorized distributors.
• Items marked as final sale or clearance.
• Services provided by XELARENTH.

XELARENTH reserves the right to modify or discontinue this policy at any time, at our sole discretion. Any changes will be posted on our website and will take effect immediately.

Thank you for choosing XELARENTH. We appreciate your trust in our products.